Effective date: September, 2025

Anuttara (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our website, online courses, programs, teacher trainings, and in-person retreats.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, mailing address, and payment details when you register for a course, training, retreat, or newsletter.
  • Health Information: for in-person retreats, we may request relevant health details (e.g., dietary needs, allergies, or physical limitations) to ensure your safety and well-being.
  • Usage Data: including IP addresses, browser type, operating system, and browsing behavior when you visit our website.
  • Communications: such as emails, chat messages, or feedback you provide to us.

 

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our services (courses, trainings, retreats, events).
  • Process payments and manage registrations.
  • Communicate with you about your enrollment, schedule, or service updates.
  • Send newsletters, updates, or marketing materials (you can unsubscribe at any time).
  • Ensure safety during in-person retreats (e.g., health and dietary considerations).
  • Improve our website, offerings, and user experience.

Comply with legal obligations.

 

3. How We Share Your Information

We do not sell or rent your personal information. We may share limited information in the following cases:

  • With trusted third-party service providers (e.g., payment processors, email services) who help us deliver our services.
  • If required by law, regulation, or legal process.
  • To protect the rights, property, or safety of Anuttara, our participants, or others.

 

4. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Health-related information for retreats is deleted after the retreat concludes unless required for follow-up.

 

5. Security

We take reasonable measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take care in deciding what information you share with us.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction, update, or deletion of your information.
  • Withdraw consent for communications at any time.
  • Request that we restrict or object to certain processing of your information.

To exercise these rights, contact us at [email protected].

 

7. Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You can adjust your browser settings to refuse cookies, though this may affect website performance.

 

8. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it.

 

9. Third-Party Links

Our website or course platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, services, or practices. Updates will be posted on our website with the “Effective Date” noted.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • Email: [email protected]
  • Website: https://www.anuttara.org/contactus
  • Mail: PO Box 56, Nass Camp, BC, CANADA, V0J 3J0